I was very concerned when I received your mail of last Tuesday stating the accident at IWCT was the second time, it is continuous from the first accident on 3 March.
On referring to our earlier correspondence I find that our driver had mistaken to not be careful when he drove out the plant. The fault is entirely us and I deeply regret that it should not occurred. I realize the accident is really bad and not should occurred which we will do everything possible to avoid any further accident.
I have discussed with trucking company this morning and already given instructions for this case to take first priority “Safety first”, our trucking will be placed and implemented it from now on. Attached root cause and corrective action for your reference and I would appreciate if you could let us know whether Bayer will let us to pay the damage cost with IWCT Gateway directly or let us to fix the guard rail.
My apologies once again for the inconvenience caused and looking forward to receiving your further instruction.