Orientation for new employees took place at the carreir’s dallas headquarters and at offices in phoenix and Chicago. In 1995, for example, the university for people conducted two to five orientations per week, each accommodating between 20 and 100 new recruits. During each orientation, participants were shown three video. The first featured a group of southwest employees describing their jobs in song and dance, including the southwest airline shuffle.
We are the southwest term, that ‘s what we are