B. Welcoming the patient Nurse: Good morning, sir. May l help you?
Patient: Yes, I have a sore throat and would like to see a doctor, please?
Nurse: Please come this way. I will take you to the Internal Medicine Department.
Patient: But nurse fell a little dizzy too. I don't want to walk.
Nurse: OH, m sorry. Please wait here. will get you a wheelchair Patient: OK.
Nurse: Have you ever been a patient here before?
Patient: No. This is my first visit to the hospital.
Nurse: Well, you need to register. Could have your name, please?