End-user applications often require substantial resources or perform mission-critical functions for busy organizations. Thus, end users should document their applications for many of the same reasons that professionals must document their applications. One rationale for this is that end users require complete, easy-to-follow training manuals, tutorials, and reference guides to help them use computer software and perform application tasks. New software always seems to place us at the ‘‘low end of the learning curve’’ (i.e., in unfamiliar territory), thus making documentation important for learning how to accomplish things or undo mistakes.