Friend, we checked that your item is in transitting, maybe it needs much time to transit to your place, do you go to the post office to check your item? Because sometimes the post office will delay the delivery, so you need to ask them tocheck your item. Or you can check your mail box, maybe your families received your item, but they forgot to tell you. Hope you can wait for it another week patiently. And you can visit this website to check your item information---www.17track.net , and your tracking No. is 44589037453. Thanks.