Organizations that tend to hire people with strong interpersonal skills may find they benefit from lower turnover and higher productivity. This is because their employees work more effectively together, leading to greater internal efficiencies and fewer workplace conflicts.5 Interpersonal skill training is, therefore, a good investment in most work environments.
An often-overlooked element of interpersonal training, however, is self-awareness. People that usually get along well with others are typically more self-aware than those who don’t. This is because those who are self-aware are more perceptive of how their words and actions affect others, and are more willing to admit when they’ve made a mistake. Consider including a self-awareness exercise in your next training session.