Hello waraphopchaimongkol,
Thanks for contacting eBay Customer Service.
We know you need to get your question answered quickly, and in most cases, you'll get a reply from us within 24 to 36 hours. But depending on the question you asked and how many other questions we have to answer right now, it might take up to 72 hours for you to hear back from us.
It will slow things down if you send more than one message about the same issue. We'll answer as soon as we can.
If you need to contact us about anything else, here's how:
1. Click "Help & Contact" at the top of most eBay pages.
2. Click the "Contact eBay" button on the next page. You may need to sign in.
3. Select the appropriate topic from the "Buying," "Selling," or "Account" menus.
4. You'll see information about what you can do next and the best way to contact us.
We appreciate your patience while we get you the answers you need.
Thanks,
eBay
eBay Document ID: 37404167007
eBay is committed to your privacy. Read our user agreement and privacy notice. Learn how to recognize fake (spoof) emails.
Copyright © 2016 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. eBay and the eBay logo are trademarks of eBay Inc., 2145 Hamilton Avenue, San Jose, CA 95125.