Hiring and retaining quality kitchen and service staff is a challenge for a restaurant. The fast-paced environment, variable hours, customer demands, and stress that results from time pressure weigh on managers and front-line workers. This leads to regular turnover for many restaurants, which exacerbates the issue. You also have to deal with inexperienced workers. Hiring the right people, paying fairly, and training well are keys to employee retention.
Hiring and retaining quality kitchen and service staff is a challenge for a restaurant. The fast-paced environment, variable hours, customer demands, and stress that results from time pressure weigh on managers and front-line workers. This leads to regular turnover for many restaurants, which exacerbates the issue. You also have to deal with inexperienced workers. Hiring the right people, paying fairly, and training well are keys to employee retention.
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