I write that email in English so you can forward it to whom it may concern.
I am wondering if it would be possible to get and English version of the claims we had in 2015 (with 2014 would be even better)
That would give me an idea what are the problems for the last year for the clients.
And the second question is regarding ISO.
I think the whole ISO is in Thai but i am wondering if it would be possible to have an english translation just about the part QC is involved, like work instructions
procedures which have to be followed. If i can read through that before January it could be quite helpful for a good start.