1. Lifting:
a. A load is heavier to lift or carry if it is not close to the body.
b. The whole hand should be used to ensure a firm grip.
c. Maintain balance.
d. Keep feet apart and in a comfortable position.
2. Incidents:
a. Determine nature of incident.
b. Respond with appropriate actions such as administering first aid or calling for medical assistance.
c. Take steps to ensure accident is not repeated.
d. Report incident as required by legislation to relevant WHS authority. Incidents requiring hospitalisation or serious injury must be reported to the relevant workplace authority.