MR. ST. GEORGE: I came up through the revenue side of the business, not the marketing side. The model where the marketer is the person in the corner doing the catchy jingle—that seems like “Mad Men” to me. If you want to be respected, you have to have a more enterprise view of the business. You see that in a lot of places now where you see the CMO [chief marketing officer] job being more enterprise-focused and less communications-focused.
Under the old measure, many CMOs weren’t qualified to be CEOs. But if you can get more involved in the revenue side of the business, you are more qualified for those bigger roles.