Greater Fit between systems and Local Needs
The closer the proximity of user and developer, the less the communication gap and the more likely it is that the developed system meets the user’s real needs. External clients users have yet to be employed as systems developers , but internal users of both internal and external e-government systems are being allowed to develop such systems.
Faster system Development
The less the organizational distance between system user and system developer, the faster development of that system is likely to be. Again, taking an extreme of end-user development, there will be no delay for the development of mutual understanding and no clash with higher priority e-government systems developments. This can help to overcome the staffing constraints and systems development backlog that often afflict centralized IT units.
Perceived Lower Costs
The past decade has been characterized by a growing realization that the cost of decentralized approaches are greater than anticipated because of many initially unrecognized indirect costs. Nevertheless, it could still be argued that decentralized approaches present lower costs than centralized approaches in certain areas