PTT operates business in alignment with its sustainability strategy by maintaining a balance of being a High Performance Organization (HPO) and of a commitment to the continuous improvement of technology, innovation, and knowledge. The strategy concerns the management, work process, production, product distribution, and Good Corporate Governance (CG). Abiding by business ethics includes transparent, fair, and traceable operations; strict adherence to laws and regulations; due attention to environmental management; and improvement of the quality of life of society and the communities which are involved with PTT’s business operations through a policy of Care, Share, and Respect (CSR) and Creating Shared Values (CSV).