Hello THE VALUE SYSTEMS COMPANY LTD
I will be out of the office starting 10/19/2013 and will be back to work on 10/28/2013.
I will not have access to email during this time.
Since I am familiar with your SR, I would prefer to retain ownership while I am out and will resume work as soon as I return.
However, should you need assistance or have any questions/concerns during my absence, please contact Deepti Sharma at deeptish@cisco.com or +44 203527 4134.
If you need urgent assistance, you can also contact the TAC Customer Interaction Network (CIN) and request reassignment of your SR to the next available engineer.
The TAC CIN can be reached by: