does
grammar matter
according to a report published recently standards in written english are falling. this is because people see email as an informal way of communicating where the nomal rules of grammar and punctuation do not apple. in a survey by msn two-thirds of those aged 18-24 said that they were more concerned about the content of their emails than grammatical correctness. of older users one in four also admitted they were not concerned about grammatical correctness in their messages.
surprisingly in the same survey most people said they were annoyed by errors in the emails they received. annoyance with mistakes in conventional letters was an even bigger problem in another survey. bosses said they would not do business with companies whose correspondence had mistakes in it. unbelievably they thought it was worse than charging too much