-Customer interaction system to monitor and track each customer interaction with the company
-Tracking systems that customers can access to determine shipping status
-Internet marketplace to allow the company to purchase products from suppliers at discounted prices
-order configuration system to ensure that products ordered will meet customer's objectives
-Warehouse management system employing RFID technology to reduce labor hours and improve inventory accuracy
-Collaborative planning, forecasting, and replenishment to ensure the right amount of inventory is in stores