Skill levels and education: An interesting finding relates to the skill levels of Jamaican hotel workers. The managers all agreed that Jamaicans need to be more prepared for the industry because they lacked vital skills. Most training conducted by the hotels was for basic skill sets. Additionally, managers believed that the hospitality training given in Jamaica is inadequate even for those earning higher levels of qualification. Furthermore, they stated that there is a lack of opportunities and infrastructure to provide necessary training. The following comments relate to this finding: