According to the information that we have learned the hotel situation analysis. The hotel is facing these problem:
Lack of advertisement
Lack of varieties of the products
Lack of professional staffs
In order to solve and improve these problem. We have set the solution to solve the problem for the Prime Time Hotel:
Need to promote and advertise more though set the special event in the hotel that attract customer to come to the hotel. And social advertising such as Facebook, brochure, magazine, and print ad by selling the good point of the hotel.
In the hotel, the product does not look attractive, Need to add more product such bakery café, gym, pool and kid zone.
Training staff about service mind, pattern to talk and take care customer. About uniform has to change the design to similar the hotel such as design like a ship and dress like marine uniform.