Having an ergonomic software in place is vital for a plant to become a Smart Factory. Ergonomics is made up of usability, quick and simple handling in the engineering, and an excellent user experience. This also means that the performance must correspond with current technologies and that smooth operations are possible. Last but not least: security against attacks from outside of the system is becoming an increasingly important subject, also in the automation sphere. zenon 7.20 fulfills these software requirements which are all needed to make up a Smart Factory. zenon 7.20 also offers further additional highlights.