Efficient decision-making and planning of post-disaster network operations is essential
for achieving improved serviceability and functionality of the surviving network. This paper investigated network management in terms of operations and actions employed for the provision of services to network users in a post-disaster environment. In total, seventy four papers were reviewed. Studies were classified according to different planning and conceptual aspects. Post-disaster operations management offers ground for future research. For instance, while literature mostly deals with evacuation operations, there are only four studies focusing on emergency traffic management. Indeed, the consideration of bidirectional traffic raises the problem complexity since it is necessary to find an optimal balance for the satisfaction of contradicting user needs. User behavior has been scarcely investigated; most researchers assume that travelers have perfect knowledge of traffic conditions, they are willing to comply with orders on evacuation routes and timing and make rational trip decisions. Indeed, in a chaotic situation, behaviors deviating from normal may arise: drivers may exhibit changes to their behavior due to panic, try to communicate with their relatives and leave the impact area together, decide to use familiar routes despite not being recommended and so on. Research on such behavioral patterns is still at an early
stage but it is expected to be more vivid in the future due to its clear impact on post-disaster routing decisions and network effectiveness. Another aspect that remains unexplored is that of modeling decisions on traveling under post-disaster conditions (implying different trip generation characteristics in a post-disaster environment). In this context, it is acknowledged that modern IT technologies and the social media could play an increasingly important role, influencing the population’s post-disaster trip decisions.