Each time the departments get together, I learn more about each
department’s long-range plans. We used to talk about units we
were moving. Now we focus on the big picture. We weren’t doing
this collectively. Now we’re focused on accountability down to individuals. We give each person a road map. I now take time out of
my daily schedule to think three years down the road. I used to
think three days ahead. I actually talk to people in other departments, and we have a mutual understanding between departments
and more of a kindred spirit.