Modeling human behavior is an extremely complicated
process, especially in highly complex and dynamic systems,
such as power systems. It is therefore very difficult to determine
the reliability data required in SA-related studies with an adequate
degree of accuracy. Different procedures for evaluating
the performance of system operators are next discussed in order
to estimate and . Once this reliability data is available,
the proposed Markov model can be applied to real case studies,
which would help identify problems related to SA, measure the
performance of power system operators and evaluate its impact
on power system operation.