In 2002, poor student performance results, especially for
minority students, indicated the need for an overall coordinator to support students’ use of the college’s programs and offerings;
the position of success counselor and a Student Success
Program were established at each campus. Success counselors
and assistant counselors provide one-on-one counseling for
identified at-risk students, as well as tutoring, mentoring,
and career advising for individuals and groups. Student
performance and satisfaction of minority students (Figures
7.1-6 and 7.2-2) improved significantly after implementation
of this program. These services begin before the student’s
first semester and continue for at least one year following
graduation. The counselors also coordinate with personnel in
enrollment, student placement, financial aid, and registration
to keep abreast of and facilitate these processes for students.