Wellfore have provided the analytic report , pls refer to attachment.
And wellfore adviced normally, the wire is not parallel will not cause the wire jam. If the wire jam occurred during inserting product, please don’t pull the wire anymore. It will hurt the wire corner and pls release the wire and remove the cross parts.
Could you pls persuade Murata release the wire and remove the cross parts and use the normal parts continuely?