Guest was explained that he closes the air conditioner
during the night and when they woke up this morning, room
floor and ceiling were very wet. His mobile phone (I‐Phone)
was damage due to water leaking from ceiling to the desk.
I explained to guest for this problem and
recommend them to stay on the 3rd floor
if they need to keep balcony open. I
prepare #3309 for his option and his
mobile phone still at front desk waiting for