Information Assistant April 2004 – February 2006
Brent Industries, Los Angeles, California
Responsibilities
Kept records and information about clients, their transactions and withdrawals.
Answered client inquiries regarding products and services and probed for up-selling
opportunities.
Helped in generating leads for sales team.
Performed various administrative functions and clerical duties.
Coordinated and escalated concerns to other departments for immediate resolution.
Managed notifications and reports.