Please be informed that your uploaded documents have been reviewed.
Your uploaded Proof of address has been Declined as the uploaded file is is insufficient. The address differs from the address you have filled into the System. Please be advised to update your profile in order for your account verification process to be completed.
Please note that for additional information and assistance regarding your uploaded KYC documents in your OneCoin and/or OnePay accounts and any further queries regarding your pre-paid Mastercard card, you should contact our colleagues at the following email address: kyc@onecoin.eu
Please do not hesitate to contact us, if further information is required.