The top frustration was still the issue symbolised by the manic face of Basil Fawlty, with 69 per cent of those questioned saying rude hotel staff were their key bone of contention.
Arriving at your resort to find that your room is still being cleaned, and is not ready, was the second most common concern – suggested by 45 per cent of respondees.
But a sign of changing times is there at number three, with a very modern complaint – being forced to pay for wi-fi – causing grumbles with over a third of people (38 per cent).