For some organizations, the thought of duplicating systems on-site does not sit well with executives or logistics professionals managing those systems on a daily basis. It may make sense to seek outside help to manage such details on-premises, or outsource to a third-party provider’s data centers. Any strategy in this area should be designed with the assumption that negative events will occur.
Moreover, while companies can demand only so much from suppliers, they should require some level of redundancy to ensure operational consistency. It’s important at the outset of a partner relationship to determine which processes can and cannot afford any downtime.