Process
Current process flow
Proposed process flow
Province
The proposed process will not impact CAU application process. Only the method of submit application to Sales change from
submit original application to fax application. This proposed process flow will be another options for submit application.
Customers can still submit application through branches, sales booths, and telesales.
The application (wet signature version) of the first credit card must be maintained and accessible so that in case of litigation in relation
to the 2nd credit card, we can pull such application to be one of the required supporting documents.
Your kind approval on this process is appreciated