Dear Mr. Suzuki,
I am writing to 1.)_________________ about the 2.)_________________ of Nokia Lumia Smartphone which I received yesterday, ten days late.
The cardboard boxes in which the Smartphone were packed were badly damaged. After a quick inspection, 3.)_________________ that most of the items are 4.)_________________ and I am, therefore, returning the whole 5.)_________________.
I suggest you contact the 6.)_________________ and ask them for full 7.)_________________ .
Fortunately, the sale was under the guarantee. Please let me have a full 8.)_________________ consignment as soon as possible.
Yours sincerely,
Boonsong
Boonsong Sringam