In any modern industry, the key to gaining competitive advantage is to exceed the expectations of all stakeholders: those groups and individuals who have an interest in the company’s business.
Read more: http://businesscasestudies.co.uk/bryant-homes/building-a-competitive-advantage/objectives.html#ixzz2mQyJdu5p
Follow us: @Thetimes100 on Twitter | thetimes100casestudies on Facebook