In contrast, tacit knowledge is grounded in experience, behavior, passion, dedication, and work ethic (Lee & Wu, 2010). Factors that impact KT in MNCs are technology, procedures, and systems.
Technology can enhance KT by increasing an individual’s reach beyond formal communication (i.e., Internet,email, and video conferencing).Systems and procedures enhance KT only if they are appropriate, accurate, and accessible. Successful KT also requires systems, methods, and procedures. Finally, culture forms assumptions about which knowledge is worth exchanging,