2010butterfly001 is out of the office until 10/15/2016 and may not be able to respond to your message.
Message from 2010butterfly001:
Dear friend,
I am sorry we will have 2 days off
So we couldn't reply you in time.But please don't worry,we will reply as soon as we get back to work.
Sorry for the inconvenience.If possible,could you not leave negative feedback or open case to us?Please believe we will reply to u as soon as possible and solve your problem well.
Again thank you for your understanding!Have a nice day!