If the mention of the words "consumer behaviour" or "Consumer Behavior and marketing" or even the people who work for the brand in General felt that it isn't about what's new. He came into this class, ten years ago, but on that date the consumer is changing because of technology, social media, the Smartphone, and the behaviour of multiple screens. Market based on consumer's behavior becomes the more necessary than ever.
Behavioral Marketing: Delivering Personalized Experience at Scale is written by Dave Walters, which is regarded as one of the several parties are in digital marketing circles are precisely 20 years under the cap of a wide variety of leading companies, especially as the Silverpop team that was IBM, which acquired Dave's collected and distilled tinya his experience into the content that helps people in the digital marketing inner circle understand and view applications easily.
This book is divided into three main sections and parts, it consists of chapters--gradually. Let's take a look at some of the books.
Part 1: Getting Started with Behavioral Marketing to the floor and he comes in and the importance of Behavioral Marketing Marketing, including major reasons such as a marketing concept, the entire enterprise aligned in the same direction, and advanced ideas are relevant to consumers is essential in all the design activities, etc. Many examples in Part 1, this is a case of Comcast, or Target, it describes the sources and methods and an easy-to-understand thinks track.
Until the end of Part 1, it starts to touch to the story of preparation into Behavioral Marketing, which in this section provides the steps and examples of planning 10 easy steps including the role of teams that each person should do have a duty to market this model is successful.
Part 2: Behavioral Marketing into Action will start Putting into main body starting to describe the process of frame, called The "Next Six" that will allow organizations to start work from the small groups and then gradually move to a larger level by the author about this process through its own experience, including a decision in each step.
Interesting part is why equally unsuccessful, which all four authors conclude that many people expected to see the image clearly. But the most interesting part is probably a matter of creating a Customer Journey Mapping that enables us to understand the thought process. The decisions and behaviour of customers clearly and which content in this section is the framework that allows the structure to think that many interesting forms such as Four Steps to Greatness before going into the story of channel planning (Planning Channel-Level), which is where people can work and applications quickly.
The rest of Part 2 is to drill to detail planning and doing the storing and processing of information about customers, to create a campaign (Campaign Creation), behavior that is associated with a portable device, such as a mobile phone, including issues of measurement and improvement (Measurement and Optimization), which again is key part that many marketers are often overlooked.
Part 3: Success Beyond the Behavioral Marketing Basics to move them in the section capped from doing that is driving the Organization and create a change to achieve the target as planned, which in Part 3, this will be an interesting case studies, has read many examples, such as Spotify, Delta Air Lines and Creative Market before finishing with the advice or warning messages to help readers remember.
Behavioral Marketing: Delivering Personalized Experience at Scale, is a book that is ideal for marketers. Strategic planners who manage both intermediate and advanced levels, including new businesses that want to reach customers efficiently, which are described in the stories of the master in conjunction with samples from the actual experience of the author. In addition to a primary learning how to think and. Readers also can read the personal note of author who is quite good too