Appendix I. Continued
Client commitment
1. When someone praises my largest client, it feels
like a personal compliment.
2. When I talk about my largest client, I usually
say ‘‘we’’ rather than ‘‘they’’.
3. The successes of my largest client are my
successes.
a The sentences in this table were originally
formulated in English and subsequently translated
into French. In order to ensure that there were no
significant meaning differences between the English
and French versions, the French version of every
sentence was translated back into English. The
authors compared the two English versions and
concluded that the overall meaning of every