Electronic Arts and CEB, an independent research company, invite you to participate in a customer service survey designed to gauge your opinions on how to provide excellent customer service. You are being asked to provide some additional customer feedback because you requested assistance from EA’s customer experience team.
Electronic Arts is participating in the survey to learn about how customers feel regarding recent experiences and find out what is important to them in terms of customer service. By completing this survey, you can help us improve our service to you.
This survey will take approximately five to ten minutes to complete. Your responses will only be used to analyze your opinions about different customer service offerings, so please be as candid and direct as possible.