ทฤษฎีความโน้มเอียง is parsimonious in structure and has very few specific and clearly directed related state- ments that summarize its perspective. It uses only four main concepts – congruency, incongruency, accuracy and inaccuracy.
It explains effective communication phenomena more accurately than other theories; for example, if you do not understand, you cannot accurately and articulately respond.
❏ Its explanatory power is pervasive and can explain a variety of communication situations – workplace inter- actions; communication between friends and family members; and even international relations.