I am writing to inform you of our disappointed for parts received on Friday 17, October 2014.
We placed an order for 6 pieces of part no. 2140157 Sealing Glands (NILOS REF:21304 JV).
Our technician checked and found 1 piece of faulty item. It was dispatched as per the attached image.
We are therefore unable to use it. Please send us a new one for free.
I look forward to receiving your replacement parts soon.