1.1. Scope
This guideline covers the collection of information by mobile device (mobile phones, tablets and portable
computers) for market, opinion or social research purposes (hereafter referred to as market research). It
recognises that there are many different activities enabled by these devices of which market research is
just one. These may include personal communication and accessing social media networks but also
advertising and direct marketing. It is critical that researchers do not allow any personal data they collect in
a market research project to be used for any purpose other than market research.
This guideline should be read in conjunction with the ICC/ESOMAR International Code on Market and
Social Research and other ESOMAR guidelines listed at the end of this document and available at