Please DO NOT ship the merchandise for this order, if you have not already done so.
Please provide us with proof of delivery to provide to the credit card issuer.
The easiest and quickest way to respond to this chargeback is to use online Chargeback forms.
By doing so, you will help resolve this issue faster for both you and your buyer.
Please do not reply to this e-mail if you use the online Chargeback forms.