INTRODUCTION OF TAJ HOTELS•The Indian Hotels Company (IHC) is the parent company of Taj Hotels Resorts and Palaces.•It was founded by Jamshetji N. Tata on December 16, 1903.• Currently the Taj Hotels Resorts and Palaces comprises 76 hotels, 7 palaces at 52 locations in 12 countries and employ over 13000 people.•Additional 18 hotels are also being operated around the globe.•During fiscal year 2010, the total number of hotels owned or managed by the Company was 76.•The Taj hotels are categorized as luxury, leisure 3