Last night, my Samsung S4 mobile phone began to mis-behave. I cannot say for sure, but there is some reason to suspect the mobile iron software. The phone started rebooting by itself - perhaps an update gone badly. When I've tried to inspect it now, every time I look at the Application Manager, it begins to scan applications, then reboots. When I look at the system memory, it begins to scan the system, then reboots.
This morning, the phone has been working fine, but I still cannot access the application manager or system memory.
I am about to travel to Belgium again (leaving Monday), and I'm a little worried... I may need to factory reset this phone, and will need some assistance. Can you advise or help?
And also - because of the travel, I will need another data package, starting from Tuesday and lasting through Saturday.
Thanks.
Bob
Last night, my Samsung S4 mobile phone began to mis-behave. I cannot say for sure, but there is some reason to suspect the mobile iron software. The phone started rebooting by itself - perhaps an update gone badly. When I've tried to inspect it now, every time I look at the Application Manager, it begins to scan applications, then reboots. When I look at the system memory, it begins to scan the system, then reboots.This morning, the phone has been working fine, but I still cannot access the application manager or system memory.I am about to travel to Belgium again (leaving Monday), and I'm a little worried... I may need to factory reset this phone, and will need some assistance. Can you advise or help?And also - because of the travel, I will need another data package, starting from Tuesday and lasting through Saturday.Thanks.Bob
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