Now let's now turn our focus to the benefits of quality control. First, when quality control becomes a way of life the number of defective products will decrease and as such, over time customer satisfaction will increase leading to enhanced trust and loyalty. And from an internal perspective, consistent quality control lowers costs for the company since people aren't wasting time reworking parts and waiting for good parts to be produced and, as such, profits increase year over year. So you see, done correctly, quality control reaches all aspects of our business which results in happy and loyal customers.