Lean logistics puts too much emphasis on cost, and removing the flexibility to deal with unexpected events
So, agile logistics is applied in order to put more emphasis on customer satisfaction by responding quickly to changing the condition
Aim of agile logistics is to make high customer service which can be measured in different ways such as
Proportion of items supplied at first demand
Number of order-pick errors
Availability of back orders
Amount of damages
Costs
Lead time
Ease of ordering