- Update 1 of 3 -
Hello Friends!!!
We wanted to update you and make sure you know where we are and what we’re doing! We will also try to answer all of the questions you may have, so please go through this update before you write to us!
We know this is a long one (so long we have to send three updates because of Indieigogo character limits!), but we’ve been receiving a lot of very valid questions!
Email Land
At the moment, we’re checking all of the emails at connect@geckogo.co.uk. This is the first step we have to take in order to get all the data ready for the survey because there are lots of little elements. If you got a perk that included a sharing aspect, below is lots of useful information so please take a moment to scroll down and check it out!
Your question: I sent you my “proof-of-share”. When will I know you got it?
Our answer: If you wrote to us at connect@geckogo.co.uk but haven’t heard from us, be patient for a few more days. We’ve gone through hundreds of emails manually, but we still have hundreds to go! We’ll let you know when we’re done checking everything!
Your question: Where do I choose micro USB or lightning?
Our answer: Once we’re done checking everything (hopefully around the end of next week) we’ll send out the survey for you to fill in. That is where you’ll include information on the type of charger(s) you want
ESSENTIAL INFORMATION ON PERKS
Several perks required a “share element”. To take advantage of these, you had to (1) order the perk (2) share on Twitter or Facebook before the end of the campaign on 14 January (3) send us a “proof-of-share” with a screen grab of the share (not your Indiegogo order) or a link that we can view of the share.
These perks were:
Get Gecko for FREE! Share! ($1)
Gecko kit, Dongle FREE share! ($9)
Gecko, Full experience (extra adapter for sharing) ($14)
Gecko, the double pack (extra adapter for sharing) ($19)
Gecko, The Family pack (two extra adapters for sharing) ($35)
- end of part 1 of 3 -
- Update 2 of 3 -
IF YOU DIDN’T SHARE OR DIDN’T SEND THE PROOF-OF-SHARE, PLEASE READ THE FOLLOWING INFORMATION
Get Gecko for FREE! Share! ($1)
We will start refunding the $1 very shortly to everyone whose share we verified. For everyone else, you have until the 27 January to either send the proof-of-share (with the share from before 14 January) to connect@geckogo.co.uk or you can upgrade your perk for a special offer of $8 with the UPGRADE "Free" perk - no share. Just click here to get it now.
We’ll also be trying to get in contact with you individually, but if we don’t get any updates by 27 January, we’ll refund your money and you won’t get your Gecko.
Gecko kit, Dongle FREE share! ($9)
If you got this and didn’t send us your proof of share, you will receive the package with a connector and an adapter, but without the dongle. If you want the dongle, you can either send us your proof-of-share (shared before 14 January) or you can upgrade by getting $5 perk called UPGRADE "Dongle Free" which will allow you to get the dongle at the same time as you receive your adapter and connector. Just click here to get it now.
Gecko, Full experience (extra adapter for sharing) ($14), Gecko, the double pack (extra adapter for sharing) ($19), Gecko, The Family pack (two extra adapters for sharing) ($35)
If you ordered any of these but didn’t send us a proof of share, no problem. You’ll be getting the number of kits you ordered but without the extras. If you want your extras and you shared before 14 January, you can send us the “proof-of-share” at connect@geckogo.co.uk before January 24.