We have never been prepared for management, schools did not prepare for management, the most you managed to do is to manage your patient, management like, of services, of different services like what we do today, there is no preparation for that (nurse 8). I didn’t know anything about management, I had that administration from college, that formula need times number of people, workplace times hour load [...] which did not give us support to truly face a leading function, in human resources (nurse 11).