C. Labeling and inbox/on-box paperwork requirements
1) Requirements for returning all parts - KBB, DOA, GPR and DIY - are as follows:
Print two copies of the appropriate return label from GSX. Ensure the label reflects the correct type of return.
Place one copy inside the box and attach one copy to the outside.
List all boxes to be returned on a single shipment on the same waybill.
QC labels must be attached to all single part boxes and over-boxes to ensure that no tampering is possible in accordance with instructions supplied. If you have any doubts about the process, please contact Service Provider Support.
For overpacks, the company stamp must be placed on the top and bottom of each box.
2) Additional requirements for Good Part Returns
Select the appropriate reason for return by checking the box at the bottom of the return label. Selecting the wrong box can result in unnecessary delays once the shipment reaches the Apple warehouse.