To ensure that the PMA meets current educational
needs, a PDSA improvement cycle is built into the process
(Figure 4.1-1, Step 7). While the SPP is being evaluated in May
(Figure 2.1-1, Step 12), the Performance Excellence Division
evaluates how well the PMA is supporting the strategic planning/
review processes, daily school operations, and improvement
and innovation opportunities. The PMA Process has undergone
several improvements based on user input and organizational
sharing and learning. For example, to ensure relevant and useful
knowledge is collected, the KM Team expanded the PMA
selection criteria (Figure 4.1-1, Step 2). Knowledge, like measures,
should be actionable and aligned to objectives, action
plans, key requirements, and/or processes. In addition, it is important
to cite the source of the knowledge. By giving credit to
the individual/team who shared the knowledge, the KM Team
reinforces the value of a learning community, and others can
contact the source to further explore or share related knowledge.