Dear friend
we shipped your item in 48 hours after your purchase via regular mail WHICH DON’T HAVE TRACKING NO.it usually need 10-25 days.
As you know,accident such as bad weather ,custom clearance during the long way will make the item delayed .:(we feel sorry for the accident happened in this transaction.i apologize sincerely for all the inconvenience we taken to u .we will help u to solve the problem friendly .
we can send you the replacement via regular mail WHICH DON’T HAVE TRACKING NO.friend, let me kindly remind you that it will take 10- 25 days.
if you have any inquiry during the period you waiting the replacement ,be free to contact us . pls don't open case to eBay ,we will serve u until you are satisfied.
would you mind to patiently wait the replacement ?kindly tell me your decision a.s.a.p.
if u have a better solution ,would you mind to share it with us ?I will help you in time .
we strongly believe in that honest is the foundation to do business.
friend, Pls don’t not hurt us by giving us a Neutral (which is equal to Negative)feedback or low Detailed Seller Rating (below5) and take any action before we solve the problem for you .
Thanks for your cooperation and support.
Have a nice day